Request to Repair Damage Caused by Severe Weather

About the service

A service from the wilayat municipality, after the severe weather has passed, to deal with its effects using equipment, such as reopening roads and pumping water from roads and in front of homes. The competent section reviews your request, inspects the site, records the damage and sets a priority, and the work is carried out in order of priority. When the work is done you receive a notice that it is complete, or a notice of decline with the reason if the damage does not need intervention.

Required documents

Have them ready and upload them in the form.

• Damage photos (at least one photo)

Instructions and notes

• Apply on the e-services portal and confirm your phone number or email with the verification code you receive before filling in the form.
• Select the right wilayat, mark the damage site on the map, and give the type of damage, a description and the nearest landmark; the wilayat decides which municipality handles your request.
• Keep the reference number to track your request. If the request is returned to you for completion, add what is asked and send it again.
• The team inspects the site, records the damage and sets a priority; work starts after the weather event has ended, in order of priority.
• You are notified when the work is complete, or receive a notice of decline with the reason.

How to Complete Your Request

A clear path from choosing the service to receiving the outcome, with transparency at every stage.

1. 01Choose the Service

   Browse the services and choose the one that suits your request.

2. 02Submit Your Request

   Fill in the form online and receive a reference number instantly.

3. 03Track Your Request

   Monitor progress in real time using your reference number.

4. 04Receive the Outcome

   You will be notified when your request is completed or when action is needed from you.