About the service
This service lets you request the filling of a pit or depression in the ground, or the levelling of an unpaved road with fill (soil, sand or gravel). The wilayat municipality reviews the request, an inspector visits the site and writes a report, then the pit filling is approved or the road-levelling report and its equipment and loads are approved, and the equipment team carries out the work according to the section's schedule. The outcome is fieldwork documented with photos, and you are notified when it is done.
Citizens, for a pit or unpaved road in one of the wilayats of North Al Batinah. The site must not be inside private property, and the request must be only for filling a pit or levelling an unpaved road; otherwise it is declined with the reason given.
Required documents
Have them ready and upload them in the form.
- Photo of the pit or affected road
Instructions and notes
- Apply on the governorate e-services portal and confirm your phone number with the verification code you receive.
- Choose the request type (fill a pit or level an unpaved road), mark the site accurately on the map, and add a description that helps find it, such as the nearest landmark and the approximate size of the pit or length of the road.
- Attach a clear photo of the pit or road, and confirm that the site is not private property.
- Keep your request number to track its status on the portal. If the request is returned to you for missing information, correct it and resubmit.
- After approval, the work date is set according to the section's schedule and sent to you, and you are notified when the work is completed.
How to Complete Your Request
A clear path from choosing the service to receiving the outcome, with transparency at every stage.
- 01Choose the Service
Browse the services and choose the one that suits your request.
- 02Submit Your Request
Fill in the form online and receive a reference number instantly.
- 03Track Your Request
Monitor progress in real time using your reference number.
- 04Receive the Outcome
You will be notified when your request is completed or when action is needed from you.
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